Building Block's Privacy Policy
This privacy policy describes how Jeff's Building Blocks (“we,” “us,” or “our”) collects, uses, discloses, and protects your personal information in accordance with Canadian privacy laws, including the Personal Information Protection and Electronic Documents Act (PIPEDA).
1. Information We Collect
We may collect the following types of personal information from our clients and website visitors:
• Name
• Contact information (email address, mailing address, phone number)
• Demographic details (age, gender, etc.)
• Payment and billing information (processed securely; we do not store payment details)
• Information you provide during coaching sessions (goals, assessments, notes)
• Information collected through our website (IP address, cookies, device type, browsing history)
• Any other information you voluntarily provide to us
2. How We Collect Information
We collect personal information in the following ways:
• Directly from you when you register for our services, complete forms, or communicate with us
• Automatically through our website using cookies and analytics tools
• From third-party service providers (e.g., payment processors) as required to deliver our services
3. Use of Personal Information
Your personal information may be used for the following purposes:
• To provide and manage life coaching services
• To communicate with you regarding appointments, updates, and relevant information
• To process payments and manage billing
• To improve our services and website functionality
• To comply with legal and regulatory requirements
4. Sharing of Personal Information
We do not sell or rent your personal information. We may share your information with trusted third parties only as necessary to:
• Provide our services (e.g., scheduling, payment processing)
• Comply with legal obligations
• Protect our rights and property
All third parties are required to maintain the confidentiality and security of your information
5. Data Security and Retention
We implement appropriate security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. Your information is stored securely and retained only as long as necessary to fulfill the purposes outlined in this policy or as required by law. We do not keep your personal information for longer than two years unless a longer retention period is required by law.
6. Your Rights
You have the right to:
• Access and review your personal information
• Request corrections to your information
• Withdraw consent for the use of your information (subject to legal or contractual restrictions)
• Request deletion of your information, where applicable
To exercise these rights, please contact us using the information below.
7. Cookies and Website Analytics
Our website may use cookies and similar technologies to enhance user experience and collect usage data. You may adjust your browser settings to refuse cookies, but this may affect website functionality.
8. Children’s Privacy
We do not knowingly collect personal information from children under the age of 13. If you believe we have collected such information, please contact us so we can promptly address the issue.
9. Updates to This Policy
We may update this privacy policy from time to time. Any changes will be posted on our website with the updated effective date. Please review this policy periodically for updates.
10. Contact Information
If you have any questions, concerns, or requests regarding your personal information or this policy, please contact:
Jeff's Building Blocks at jeffsim@jeffsimcoach.com.